Description
Technical expertise may earn someone a leadership role—but soft skills determine whether they succeed in it.
In today’s workplace, employees expect leaders who communicate clearly, listen actively, show empathy, and create safe environments. The ability to navigate personalities, manage emotions, build trust, and lead with authenticity is what separates effective leaders from ineffective ones.
This session focuses on the interpersonal skills that drive engagement, collaboration, and performance.
We’ll explore:
- Emotional intelligence and self-awareness in leadership
- Active listening and clear, respectful communication
- Building trust and credibility with diverse teams
- Giving and receiving feedback constructively
- Managing stress, tension, and difficult personalities
- Leading with empathy while maintaining accountability
When leaders strengthen their soft skills, they strengthen culture, retention, and results. This session provides practical strategies leaders can apply immediately in everyday workplace interactions.
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